1. Introduction
Welcome to CarClimb (“we,” “our,” “us”). CarClimb is an online app operated by Cory Adams. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the app.

2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information:
Identity Information: This includes your name, username, password, date of birth, and gender.
Contact Information: This includes your email address, phone number, and postal address.
Financial Information: If applicable, this may include your payment card details and transaction history.
Usage Data:
Interaction Data: We collect information about your interactions with our app, including the pages you visit, the features you use, and the time and duration of your activities.
Log Data: Our servers automatically record information (“log data”) created by your use of the app. Log data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information.
Device Information:
We may collect information about the device you use to access our app, including the device type, operating system, and IP address. This information helps us optimise the app for your device.

3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Service: Including managing your account and providing customer support.
To Improve Our Services: We continually strive to improve our app offerings based on the information and feedback we receive from you.
To Personalise Your Experience: Your information helps us to better respond to your individual needs.
To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To Send Periodic Emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
To Conduct Analytics: We may use your information to monitor and analyse usage and trends to improve your experience with the app.
To Ensure Security: We may use your data to help maintain the safety, security, and integrity of our app, databases, and other technology assets.

4. How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Service Providers: We may employ third-party companies and individuals to facilitate our service (“Service Providers”), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of CarClimb
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

6. How to complain
If you believe that your privacy has been breached, you may make a complaint to us using the contact information below and provide details of the incident so that we can investigate it.
We will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within two (2) weeks.
If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within two (2) weeks and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information. In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer than 30 days, we will let you know.
After we have completed our enquiries, we will contact you, usually in writing, to advise you of the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, we will assess it and advise if we have changed our view.

7. Changes to this App privacy policy
This website privacy policy was published on 27th June 2024.
We may change this website privacy policy from time to time and we advise you to check this page on a regular basis.

8. How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact CarClimb, please send an email to cory@classic-gt.co.uk or info@carclimb.com.